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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All VULKAN products

The group "New Technologies" offers for review the products of the plant VULKAN: boilers automatic, semi-automatic, pellet, long gorenje, industrial, modular boiler houses, crushers, water heaters indirect heating
  • Boilers are automatic VULKAN
    Boilers are automatic
    BOSS DUO xx, BOSS PRO xx, etc.
  • Semi-automatic boilers VULKAN
    Semi-automatic boilers
    RED xx, Alpha xx, etc.
  • Pellet boilers VULKAN
    Pellet boilers
    EKO xx, Uni xx, etc.
  • Boilers of long-term gorenje VULKAN
    Boilers of long-term gorenje
    ALPHA xx, SIGMA xx, etc.
  • Industrial boilers VULKAN
    Industrial boilers
    EKO-MAX xx, MAX DUO xx, etc.
  • Modular boiler houses VULKAN
    Modular boiler houses
    Elbrus xx , etc .
  • Crushers VULKAN
    Crushers
    DE-U xx, etc.
  • Indirect heating water heaters VULKAN
    Indirect heating water heaters
    TANK VS xx, etc.

NEW TECHNOLOGIES GROUP

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